PopTech Blog

A salon for improving financial inclusion in the U.S.

On Sept. 17, 2013, with the support of Serve from American Express and Innovations for Poverty Action, PopTech will bring together a select group of financial experts, technologists, behavioral scientists, antipoverty activists and social innovators to explore new ways to improve the financial lives of unbanked, under-banked and unhappily banked Americans.

The Innovation for Financial Inclusion Salon will convene at Yale for a daylong series of presentations and collaborative discussions, capped by an evening lecture event open to the Yale community.

Financial stratification over the past 40 years has resulted in a growing banking crisis for some Americans. More than 10 million U.S. households – 1 in 12 – don’t have an account with an insured, traditional bank, according to the Federal Deposit Insurance Corporation. Add the under-banked – those without checking accounts – and the figure rises to 28.3 percent of U.S. households, more than 68 million people.

The United States can learn from the developing world, where in some places the unbanked are now utilizing novel financial services innovations. Often these new financial tools are available in regions like Sub-Saharan Africa, where regulatory barriers to entry are typically low. The Internet and mobile technologies have transformed the way consumers interact with information, and with each other, and have reshaped ideas about what money is and how it is transacted.

There are powerful ideas for new approaches to serve the unbanked and under-banked in the United States. In spite of significant regulatory compliance barriers, financial innovators are developing new forms of payments, transfers and stored value for new kinds of commitment savings and micro lending products.

There is also a deep behavioral revolution underway in the social sciences. New research tools are revealing the critical psychological dynamics that are essential to making these products work. Among other things, this research guides the design of incentives to ensure cognitive investment and provoke behavioral contagion to help these products spread from person to person.

The Salon will include participants from the financial services, emerging technologies and behavior science sectors, along with relevant international participants, to explore new potential pathways and points of collaboration. We hope this convening and our related efforts will accelerate awareness and galvanize action around significant social innovation opportunities.

Photo Credit: fpsurgeon via Compfight cc

A taste of exploring creativity at 'Sparks of Brilliance'

Some previous speakers at PopTech convenings have already started the exploration of creativity that will be the focus of this year's conference in Camden. Whether it is probing the basic concept of form in the field of design, researching the creative process by breaking down modern inventions into their components, or mapping the brain, the nature of creativity has always been a rich vein of interest in the PopTech community.   

PopTech's 2013 "Sparks of Brilliance" conference is currently being carefully curated to dive deeply into that pool of thought and research. The format will include presentations and discussions about the latest science on the creative mind and how technology creates new platforms for creative connection. 

Some of the most riveting presentations about creativity from the past several years hint at the likely flavor of "Sparks," though this conference will chart its own course. 

Neri Oxman (PopTech 2009) explores the nature of the design process. She is particularly interested in products that mimic the multi-functionality and customization of nature, like building materials that both support a structure and transmit heat and light. "For many years I have been asking myself this one simple question," she said in her talk. "What is the origin of form?"

Thomas Thwaites (PopTech 2011) became so interested in the process of invention, design and construction that he decided to go backwards in time and technology. He built his own toaster — meaning he went out to a mine to gather iron ore and forged plastic and made copper wire to build the 400 parts that make up a modern toaster. 

Sebastian Seung (PopTech 2010 salon speaker) is working on mapping the connectome, a chart of the 100-billon neurons and ten times that many connections between those neurons in the human brain. That guide to how that system operates will expose how our genetic makeup and our experiences blend to mold our thoughts and personalities. 

These thought leaders are pioneering 21st Century explorations into the nature of creativity. And it is only a small taste of what is likely to come at "Sparks." See you there

Great, diverse minds gather for 'The City Resilient' design charrette

City Resilient

A diverse, multi-disciplinary crowd gathered at the Brooklyn Academy of Music on June 25 for a daylong design charrette and intense brainstorming as part of PopTech's 'The City Resilient' event, made possible by The Rockefeller Foundation. Around 100 technologists, community activists, landscape architects and other experts participated in the workshop, which included small group discussions and exercises designed to spark creative thinking around the concept of urban resilience. 

This was no ordinary crowd: The diversity and intellectual horsepower at BAM Tuesday was exceptional. It's a remarkable thing to have a coastal environment official,  an urban forestry guru, a hyper-local community activist, and a compassion researcher all sitting around the same table discussing the best way for a community to respond to a hurricane, or a dirty bomb or other disruption. The whole gathering was like that. 

City resilient

The day started with a brainstorming session managed by the Pomegranate Center's Milenko Matanovic. Matanovic posed a question: "What do you think are critical elements of neighborhood resilience?"

Participants responded by developing a list of 66 elements. Examples from that list: social capital; volunteerism; ownership; knowledge retention across generations; communication within and between neighborhoods; access to resources; humor and play; trust action and compassion; diversity; and, people who act as nodes.

The event also included breakout sessions managed by frog in which groups of 6 to 8 participants worked for hours to develop new ideas for how a hypothetical city could respond to a disaster. In one exercise, for example, the made-up coastal town of Faraway Beach, population 100,000, is struck by killer storm Hurricane Hartmut. The scenarios were further complicated by the addition of "slow" disruptors, like economic collapse. 

This precipitated a flurry of small-group discussions about specific proposals for preparing for and then dealing with the chaos that follows major disruptions of the kind that are only likely to increase in frequency and severity over the next century. Participants considered how to communicate when electricity and technology are gone. People weighed how to forge and utilize relationships across communities, rather than just in them. And they brainstormed how to get a community to enthusiastically embrace disaster preparedness — by making that preparation fun.

It was all part of a discussion that has just begun. Matanovic told the participants, "We know the journey is not complete, but you have done an amazing amount of work."

Photos by PopTech.

At 'The City Resilient,' systems for handling change

Hundreds of participants gathered at the Brooklyn Academy of Music's Harvey Theater on June 24 for PopTech's 'The City Resilient,' a day-long exploration of the diffuse and increasing threats to cities and communities around the world. The event also featured a full day of presentations and Q&As that tugged at strands in the tangle of strategies designed to make cities more resilient.

It started with an honest and sometimes frightening accounting of the risks. Rockefeller Foundation President Judith Rodin joined a number of speakers in delivering a sobering account of the trends facing cities. When the Rockefeller Foundation opened in 1913, 1 in 10 people around the world lived in cities. Now half of us do. By 2050, around 75 percent of humanity will live in urban areas.  

Those mega-cities will face greater risks from global challenges like climate change. And disruptions will metastasize, as cities become more interwoven as a result of globalization. Rodin said 'The City Resilient' wasn't about rebuilding after disasters like Superstorm Sandy, an example that dominated much of the discussion Monday, but more about the systems that will better prepare cities for the next challenge. "We have to build back stronger and smarter,” she said. (Nancy Kete, who leads the Foundation’s global work on resilience, also moderated a panel that further explored those issues.)

This scary era of increasing threats may already be upon us. Dr. Irwin Redlener, who is the director of the National Center for Disaster Preparedness at the Columbia University Mailman School of Public Health, examined nine major disasters over a 215 day period starting in late 2012, including Superstorm Sandy, the Newtown shootings, the Boston Marathon bombings and horrendous tornadoes in Oklahoma.

Irwin Redlener

Redlener says we are not doing well. He described recovery efforts in general over the past decade as often "very, very slow and painful." He said in some ways that U.S. disaster recovery efforts are strangely backward, leaving victims to muddle through a complicated web of efforts that are supposed to help them. "We have actually put people who have suffered in a disaster setting the stage as the coordinator of their own recovery," he noted. "And this is an impossible situation.”

So what works? The Associated Press-NORC Center for Public Affairs early Monday released a new poll conducted among people in communities hit by Sandy that showed just how much they valued friends and family — the immediate community — before during and after the storm. (The Center's Director Trevor Tompson discussed the new findings from the stage at 'The City Resilient.')

Peter Durandt

Those survey results were widely reflected in the research of some of the speakers Monday as well as community and local government officials on stage that day from communities hit hard by one major disaster or another. Robert Sampson, who conducted a decade of research about community resilience in Chicago, said that resilient neighborhoods have a strong social fabric — what he called "collective efficacy." This can be measured in a series of factors like how much people know and trust their neighbors or by the prevalence of nonprofits and other community organizations in a neighborhood. "These kinds of networks vary tremendously," he explained. "We can measure them."

Talking

Other speakers broke down the building blocks of resiliency all the way down to the personal level. David DeSteno is a professor of psychology at Northeastern University who conducts research on how to provoke compassion and altruism. His research shows how simple cooperative activities in a laboratory like having strangers pounding on a table together in a rhythm made tremendous impact on how likely his subjects were to behave altruistically towards each other. His research also shows that mediation also has a dramatic impact on provoking compassion.

Erika Svendsen

And some experienced civic leaders echoed similar sentiments about breaking resilience down to the level of the individual in the community. "When we talk about resiliency, it is about people," said LaToya Cantrell, a New Orleans City Council representative who fought to re-establish damaged areas after Hurricane Katrina. Dawn Zimmer, the mayor of Hoboken New Jersey, which was flooded in Sandy, agreed. "The core of being prepared is preparedness for the individual."

But it is also about physical systems. Landscape architects, designers and technology researchers took the stage at BAM to explore everything from designing Internet and cell-phone technology in interconnected "web" formations to resist outages to mixing man-made infrastructure and natural infrastrcture along coastline to better cope with storms. Hopefully it can all be woven together into a tapestry to be ready for the increasing threats to come. 

Photo by PopTech


A new poll shows the value of community in a disaster

In a major disruption it is family, friends and neighbors that seem to matter the most. A new survey of people in areas impacted by Superstorm Sandy shows that they found those in their immediate community to be most helpful before, during and after the storm. Only seven percent of those surveyed said the storm brought out the worst in their neighbors. 

Aid organizations like the Red Cross and the Salvation Army as well as first responders were also considered particularly helpful in Sandy's wake. But state and federal governments as well as utility companies polled relatively poorly. Sadly, the poll also showed that the impact of the storm continues to disrupt the daily lives and social relationships of people in many communities affected by Sandy. 

City Resilient

The survey of more than 2,000 people in neighborhoods hit hard by Sandy was conducted by the Associated Press-NORC Center for Public Affairs Research and funded by the Rockefeller Foundation, a partner in PopTech's "The City Resilient," a summit on community resilience held at the Brooklyn Academy of Music on June 24. "Our survey data powerfully illustrate how important the help of friends, family and neighbors can be in getting people back on their feet after natural disasters," AP-NORC Center Director Trevor Tompson said of the data. Tompson is also a speaker at "The City Resilient." 

Photo credit for front-page fire hydrant photo: Czarsy via Compfight cc

Astrid Scholz brings green, smart development to 'The City Resilient'

Like all PopTech audiences, the crowd attending the upcoming event, "The City Resilient," will be filled with people of extraordinary talent and knowledge. As examples, PopTech asked a handful of these thought leaders to answer three questions about their work and their views on community resilience. Here is Dr. Astrid Scholz, President of Ecotrust.

Please briefly describe your work and your typical working day.

My typical working day changed quite a bit in December of last year, when I stepped into the role of President of Ecotrust, a 22-year-old organization based in Portland, Oregon working at the intersection of social, economic, and environmental change. We are working to foster the resilience of systems that are critical to our wellbeing, such as Food and Farms, Forests, Fisheries, Finance, and the Built Environment, to name a few. I lead a staff of 65 with deep sectoral expertise in these areas, as well as in cross-cutting disciplines—economic analysis, creative finance, mapping, GIS, software development, and storytelling.

Astrid Scholz

We are a hybrid organization, using a mix of for-profit and nonprofit initiatives to drive transformative change in the region where we live and work. We believe that resilient solutions arise from the intimate relationship between people and the places where they live, and the specific characteristics of the natural, social and environmental assets of those places. Building on those relationships, we work on disruptive institutional innovations, which we then try to scale through the use of public, private, and philanthropic capital.

While our work is grounded in the region where we live, we recognize that the challenges we face in the 21st century are global in nature. So we see our home as a living laboratory, where we experiment and prove out resilience approaches that we are now more actively working to share with other regions, and to learn from them as part of a larger community of resilience practitioners. 

 

How does your work relate to efforts to build resilient communities?

At its core, resilience is the capacity to influence and adapt to change. Creating resilient communities involves the adoption of principles and practices that foster that capacity, especially with an understanding of specific social, economic, or ecological vulnerabilities that a particular community might face. In our recent report, Resilience and Transformation, we describe this approach, and how it requires a shift from top-down community development models that are geared toward goal-oriented outcomes to one that recognizes the need for cultivating new dynamic, bottom-up institutional models that embody resilience principles and address vulnerabilities at multiple scales.

In addition to programmatic initiatives, Ecotrust works to deploy creative financing through our working endowment (the Natural Capital Fund) and other sources of catalytic capital (such as New Markets Tax Credits) to invest in early-stage innovations that are building resilience in our urban and rural environments. For example, we made an early investment in Seattle’s new Bullitt Center, which aspires to be the world’s first commercial “living building.”

Another example is our work on FoodHub, an online marketplace for connecting wholesale producers and buyers of local food. It is a critical piece in the puzzle of imagining regional food systems, helping create new value chains by facilitating the connections between local growers and large buyers such as schools and hospitals, and laying the groundwork for the needed aggregation and distribution infrastructure.  

 

Please describe one key principle for building resilient communities.  

One of the core design principles we recognize for building resilient communities is the cultivation of rich and highly networked relationships. Rich and diverse relationships allow for the development of social capital, local and regional self-reliance, and robust feedback loops that allow for learning and adaptation. We start by asking how these relationships might better support the viability of local and regional economies; how they can more openly and broadly share information? We believe that building robust networks for learning, with rich feedback loops will allow us to respond and innovate more quickly in the face of increasing challenges and change.

 A couple of years ago we commissioned an artist to illustrate what we are after, and literally paint a picture of the resilient economies towards which we are working. 

Ecotrust 

Detroit resilience maven Shel Kimen will come to 'The City Resilient'

Like all PopTech audiences, the crowd attending the upcoming event, "The City Resilient," will be filled with people of extraordinary talent and knowledge. As examples, PopTech asked a handful of these thought leaders to answer three questions about their work and their views on community resilience. Here is Shel Kimen, Founder and CEO, Detroit Collision Works.

 

Please briefly describe your work and your typical working day.

I wish I had a typical day every now and again! Because I am a start-up social enterprise with a working prototype, my time is split in three core areas: 1) Community outreach: meeting people in the city that have aligned programs or could somehow benefit from what we are creating, 2) Start-up operations, which is everything from finalizing our land sale and plan for community financing, to keeping people up to date on progress and architecture/design, 3) Operating the prototype, which means keeping office hours at our demo unit, coordinating special events designed to bring diverse people together, having one-on-one or small group conversations/story sessions with 20 or more people a week, as well as construction of the second unit which is about to start next week! It's more than I ever thought I was capable of and extremely rewarding.

Shel Kimen

 

How does your work relate to efforts to build resilient communities?

Resilient Communities need intentional and dedicated spaces for sharing, empathy-building, and co-creating our new futures.

The space I am creating, a boutique hotel and community space designed to connect people through storytelling, is made to do just that. It's a platform for *all* the voices in Detroit, an opportunity to connect some dots, integrate travelers with ideas and valuable experiences into our culture, and spend some worthwhile time reflecting on where we are now and where we want to go — together. Our past stories hold valuable lessons for our futures.

 

Please describe one key principle for building resilient communities.

I'm hanging my hat on empathy. When you hear someone's story you see the world through their eyes. When you can feel a little of their pain, joy, love and fear, you are more inclined to reach out, lend a hand, and trust begins working its magic. You also learn stuff! Communities get strong because empathy helps them understand the inter-relationship of all the people within it and value the contribution each brings. Empathy breeds an extraordinary capacity to weather hardship of which we in Detroit have had plenty (!) and also weather the growing pains of success, which we are about to face head-on (gentrification, culture clashes, and conflicts of vision).

Photo by Michael LaCombe

FEMA's Chief Innovation Advisor, Desiree Matel-Anderson, is coming to 'The City Resilient'

Like all PopTech audiences, the crowd attending the upcoming event, "The City Resilient," will be filled with people of extraordinary talent and knowledge. As examples, PopTech asked a handful of these thought leaders to answer three questions about their work and their views on community resilience. Here is Desiree Matel-Anderson, Chief Innovation Advisor, FEMA.


Please briefly describe your work and your typical working day.

My job is to cultivate a culture of innovation in disaster response and recovery nationwide with disaster survivors and communities.

I do not have a typical day! Each day is unique, creative and full of fantastic innovative processes, thinking/ideas, systems and prototypes waiting to be cultivated and catalyzed to assist disaster survivors in response and recovery.

FEMA

How does your work relate to efforts to build resilient communities?

My work is intrinsically tied to building resilient communities — innovation is tied to working with the whole community; including but not limited to disaster survivors, nonprofits, for-profits, other government agencies and communities to bring the most forward-leaning and progressive thought to the forefront.

By bringing forward-leaning and progressive thought to the forefront and cultivating a culture of innovation, communities are involved in creating, building, growing and refining innovations within their communities which they can provide to become more resilient.

 

Please describe one key principle for building resilient communities.

One key principle for building resilient communities is incorporating the whole community, thus involving diverse schools of thought to work together to solve the challenges a community is encountering in the face of disaster response and recovery.

Jack Campbell, a disaster risk expert, in the audience at 'The City Resilient'

Like all PopTech audiences, the crowd attending the upcoming event, "The City Resilient," will be filled with people of extraordinary talent and knowledge. As examples, PopTech asked a handful of these thought leaders to answer three questions about their work and their views on community resilience. Here is Jack Campbell, Disaster Risk Management Specialist, World Bank.

 

Please briefly describe your work and your typical working day.

I'm what's known as a Disaster Risk Management Specialist, working at the World Bank in Washington, D.C. I work as part of a community of more than 100 people here who focus exclusively on harnessing the resilience-building potential of the huge projects that the institution delivers in roads, bridges, cities and rural communities around the world.

This is a diverse and relatively young field, and our focus is as broad as the concept of resilience suggests. Projects we work on may look at conducting project risk assessments to make sure disaster risks are understood, or improving early warning systems, or increasing coverage of insurance programs for vulnerable farmers. My job involves managing a portfolio of small-grants projects in South Asia, with a particular focus on urban resilience. My working day usually kicks off with a few Skype calls with staff based in South Asia, before they go to bed. It continues with any number of meetings and video conferences to coordinate with partners, come up with plans and monitor the program.

Jack Campbell

How does your work relate to efforts to build resilient communities?

The success of my work is directly judged by the extent to which we are able to help countries successfully manage disaster risks, and thus contribute to resilience. Making this tangible and quantifiable remains a challenge, and one I hope to be able to discuss with fellow participants next week.

 

Please describe one key principle for building resilient communities.  

Resilience comes from within the human spirit, but needs the support of visionary policies and plans by leaders to flourish.

Look for clean energy innovator Erik Birkerts at 'The City Resilient'

Like all PopTech audiences, the crowd attending the upcoming event, "The City Resilient," will be filled with people of extraordinary talent and knowledge. As examples, PopTech asked a handful of these thought leaders to answer three questions about their work and their views on community resilience. Here is Erik Birkerts, Executive Vice President, Clean Energy Trust. 


Please briefly describe your work and your typical working day.

Clean Energy Trust works to accelerate the pace of innovation and commercialization of clean energy and water technologies in the Midwest. In a typical day we may spend a portion of our time working with researchers at Argonne National Lab, scientists at the region's leading universities, or with entrepreneurs in their proverbial garages. A typical day may also find us working with policymakers and legislators, helping to create a policy and regulatory environment that is conducive to clean energy deployment and adoption. And, when the opportunity presents itself, we may conclude our day by sharing a drink with various constituents as part of our effort to build a stronger community and ecosystem through relationships.    

Clean Energy Trust
 

How does your work relate to efforts to build resilient communities?

Our work in helping entrepreneurs become successful not only creates economic opportunity and jobs but it also creates a commercialization path for groundbreaking innovations that may help solve some of our most intractable environmental and climate challenges.

 

Please describe one key principle for building resilient communities.

Communities and people need to feel confident that the future will be good; confident that there will be economic opportunities to earn livelihoods and to provide for families; and confident that the planet and the environment will be safe, healthy and able to sustain future generations.