PopTech Blog

Fellows Friday: What They're Up To This Week

Our PopTech Social Innovation Fellows are a very busy group—here’s some of their recent news (nominations are open for next year’s class, please help us find the 2010 PopTech Fellows by nominating now):

Emily Pilloton of Project H Design has been eating pie (recap) from PieLab in Alabama,

Project H Road Show
Flickr image from Project H Design.

and the Design Revolution Road Show Airstream is on its way right now to Savannah, Georgia. You can help Project H Design win funding from the Pepsi Refresh project by voting for their rural North Carolina design program in the next two days.

Also in the running for funding, Jason Aramburu of re:char is a finalist in the Unreasonable Institute’s summer incubator program. You can fund his attendance through the Be Unreasonable site during the next 25 days.

Worth Noting

Hayat Sindi’s Diagnostics For All has been granted exclusive rights to microfluidic technologies developed in George Whitesides’ lab at Harvard Univeristy.

FrontlineSMS founder Ken Banks is on his way to the MENA Women’s Leadership and Technology Development Conference in the United Arab Emirates (UAE), that “aims to help women innovators from the MENA region take their causes/projects to the next level through social media and emerging online tools.”

At Thursday’s Greener Gadgets Conference in NY, Eben Bayer talked about Ecovative’s material that “can be molded into custom shapes…unlike some bioplastics, the material doesn’t require food crops.”

In Nairobi, PopTech friends at frog design are helping with the launch of the iHub, a social innovation coworking space that Erik Hersman and the Ushahidi team are launching with the Nairobi tech community in early March.

Applications are open for Abby Falik’s Global Citizen Year until May, the priority application deadline is March 15th. Find out more and see the video.

Why Peter Durand Draws During PopTech Talks

We just found this great video from PopTecher Jerry Smith of Peter Durand, better known as @alphachimp, who creates large, colorful visuals as talks happen on the PopTech stage and during the PopTech Social Innovation Fellow training.

In the video, Peter explains the difference between the new fields of graphic reporting and graphic facilitation—both use visuals to make learning easier and more accessible. He describes the challenge: “I turn the information into something.”

Find out why he thinks some kids can’t concentrate in school (and how graphic reporting might help those who learn visually):

For more on education and engagement, Dennis Littky spoke at PopTech 2009 about personalizing curriculum and why alternative approaches are crucial to learning.

For more of Peter’s PopTech art, see this section of the Alphachimp blog. And follow his thoughts on Twitter and on Tumblr.

Want to meet Peter and watch the art as it happens? Join us at PopTech 2010, October 20-23 in Camden, Maine.

Video: Nicholas Felton on News and Infographics

You may have heard about Nicholas Felton’s personal Annual Report, where he compiles the sum of his yearly experiences—in 2009, 33,817 music tracks, 38 chairlift rides, $0.05 per mile to fly—into a comprehensive view of his daily life patterns. (Want to visualize your habits? Use his site Daytum.)

For PopTech 2009, Nicholas collaborated with Rob Deeming and Ken Reisman to analyze one week of The New York Times’ front pages along with the associated comments and user-generated content.

From the research, they created the report What We Are Saying, where emoticons are weighted and findings include the profound: “We Are Not the Sum of Our Headlines.”

Find out more about the report and how conversations are mapped in the report:

What do you think the report says about larger patterns of conversation around the news?

The New PopTech Social Innovation Widget

We are excited to be part of the Social Actions’ Social Entrepreneur API (a great database of social entrepreneurs including our PopTech Fellows and social innovators at other organizations).

Today we have a shiny new PopTech Social Innovation widget for you to embed and share to search for more about our Fellows:

Click the ‘Add This Widget’ text above to embed and customize the widget for your site.

Thanks to the Skoll Social Edge team (their post announcing the widgets)—please let us know if you put this widget on your site. Happy social innovation searching!

Flexible Light and Power Bags to Haiti

Editor’s note: For more on the the FLAP portable solar bag, please see the FLAP FAQ page.

Back in November, we sent a number of FLAPs (Flexible Light And Power solar bags) to be tested by Maison de Naissance’s mobile health care workers. When the devastating earthquake struck, we reached out to Maison de Naissance’s staff to see if they could use additional FLAPs. With the enormous number of people displaced, Robin Johnson from Maison said they would be delighted to receive any additional FLAPs and distribute them to the displaced of Haiti.

Once we knew the FLAPs were needed, we were faced with the logistics challenge of transporting them to Port-Au-Prince. We owe a big thanks to Honeywell for providing cargo space in its business jets to transport supplies and Partners in Health medical staff. Honeywell, with the support of its employees has also committed $1 Million in cash to the Haiti Earthquake Relief Efforts.

FLAP bags to Haiti
PopTech staffer Cordelia Newlin de Rojas with FLAP bags packed for Haiti.

Much help is still needed in Haiti. We urge the PopTech community to donate urgently required funds to the many outstanding organizations such as Partners in Health and the Red Cross who are providing critical support to Haitians in need.

Community, Innovation and a Nairobi Tech Hub

The end of this year brought some major changes to both Ushahidi and my life. By the beginning of December I moved back to Kenya with my family (where my wife and I grew up). That’s a big change, and you only make those kinds of change for big reasons. In this case, it was for increased community activity in the Nairobi tech space.

In specific, Ushahidi received some major funding from the Omidyar Network in November of 2009 and Hivos in December 2009. This allows us to do some things that we’ve been wanting to do for a while, and are important for both us and the tech community in Nairobi that helps make the platform what it is. 

A Nairobi Innovation Hub

Of all the things I’m excited about, the iHub ranks right at the top. The goal here lies not in creating something that we control, but a space that serves the needs of the local tech community, of which we are a part.  In a city like Nairobi, with a lot of great tech talent, there still is no central nexus point for groups to meet and individuals to collaborate.  That’s what this space is for.

The hub will serve as a physical space to host Ushahidi activities and volunteer developers in Nairobi, as well as a community space for the local tech community.

We’ll be using it as our Kenya base of operations, working with a number of local organizations to deploy Ushahidi for purposes ranging from crime and corruption tracking to Kenya’s AIDS organizatons.  The programmers and user community around the Ushahidi project will have a place to meet and collaborate on the platform together.  Kenya is currently the only country in the world where we will have over a dozen installations of Ushahidi running by the end of 2009. This offers a unique opportunity to track what happens when you have an “ecosystem” of Ushahidi installations in a particular geographic location

Just this week we found a location that looks perfect.  Here’s a short/rough video that I took using my phone (in other words, my apologies for the low quality):


iHub First Look – Nairobi’s Tech Innovation Hub from Ushahidi on Vimeo.

Skeptical Science and the Rise of AppTivism

Editor’s note: You can nominate candidates for the PopTech Science and Public Leadership Fellows until April 1, 2010; more information on the nomination page.

This year, as PopTech is putting together its inaugural class of Science and Public Leadership Fellows, we’re spending a lot of time thinking about new ways to create public engagement around the sciences. Like everyone these days, science communicators have to fight to be heard amid a fractured and fractious media landscape. But they also carry another burden – to accurately convey nuanced, complex and occasionally politically charged truths, while working to prevent or debunk mischaracterization and oversimplification of those very same truths. It’s no easy feat, especially in country where more people believe in haunted houses than in global warming.

One strategy is to work with the media ecosystem itself – to embrace and leverage new platforms, rather than see them as part of the problem. That’s just what Australian solar physicist John Cook, of Skeptical Science, has recently done.

Skeptical Science app
Image: Skeptical Science.

Cook exhaustively catalogued more than 90 climate-change criticisms, arguments and complaints, and then linked to what the science actually says on each of these topics. He has now made all of this material available in an extremely user-friendly iphone application (link opens in iTunes store), which is designed for use in conversation with someone on the opposite side of the debate.

Skeptical Science
Image: Skeptical Science.

The app allows you to quickly surf through the most common anti-climate-change arguments and get meticulously researched links to the underlying science. More interestingly, the app allows you to send in “field reports” of anti-global warming arguments appearing in the wild, providing important metadata about which anti-climate-change arguments are spiking in the public discourse.

Skeptical Science
Image: Skeptical Science.

There are hugely important lessons here for anyone interested in social engagement, namely:

1.) embrace the most relevant channels,
2.) make it useful, social and fun and
3.) provide social feedback loops so that the effects of each engagement can be measured in real time, and improved in the future.

As (somewhat hilariously) reported by the Guardian, the arrival of Skeptical Science has sent some activists in the anti-global-warming camp into paroxysms, calling for the creation of a anti-global-warming app to combat it. Whether we will see one or not is an open question, since the rhetorical style of the anti-global-warming activists, much like those of anti-Evolution activists, is to try to pick at the edges of arguments, rather than take them head on – which makes them less amenable to Skeptical Science’s approach. But either way, we certainly are entering an age where political activism of all stripes will be expressed as much in software code as much as in the content of messages.

Welcome to the Age of AppTivism.

Secondary Incentives in Social Entrepreneurship

Today’s young techologists dreaming of a future in social entrepreneurship are more culturally sensitive than ever before, says Manish Bhardwaj, the CEO and co-founder of Innovators in Health. Even undergraduates recognize that their projects in the developing world must be “culturally sensitive, infrastructurally sensitive, and economically sensitive”: they must take into account the values of the local community, not presume the existence of electric power in a village that might have none, not create a product that the local population could never afford.

Innovators in Health biometric demo
Biometric demo. Credit: Innovators in Health.

All the more bewildering for these aspiring technologists, then, when they create clever solutions to urgent problems, being sensitive at every turn—and still their projects flop.

“The intriguing thing is that once you put down all the check marks for sensitive, appropriate technology, even if the customer seems willing and happy, even after that point, a lot of technology doesn’t have the impact you want it to,” says Bhardwaj.

It’s a humbling fact, and if Bhardwaj’s advice has a theme, it is that technologists can afford to be humbler. Your new technology may not be as revolutionary as you think; your customers may not want it; and it may not fix the problem by itself. Bhardwaj delivered these harsh truths—which he means as encouragement—in the form of a talk this month to students at MIT, where he recently earned a doctorate. (MIT’s ten-month-old Dalai Lama Center for Ethics & Transformative Values, where Bhardwaj is a fellow, hosted the event.)

One misunderstanding, says Bhardwaj, is that your creation is bound to be embraced because nothing like it has ever existed before. Perhaps you would like to set up Internet kiosks in villages or reshape farming practices using sophisticated atmospheric equipment. You may think that your competition is another technology company and define your product in relation to that competition, when in fact there may be imperfect but adequate solutions already in force that have history and familiarity on their side. Your Internet kiosks may be competing with a man on a bicycle who relays information from village to village. Your farming technology may be competing with a local sage who has been predicting the weather for years. For your product to succeed, you will not only have to persuade your customers that your technology is better than other technologists’ but better than longstanding local practices.

Even if your product will save lives, you may well have to prove its worth. Bhardwaj mentions a memorable article published in The New Yorker last December describing efforts in Africa to replace soot-producing home stoves with clean-burning ones. The old stoves contribute to various diseases, as well as climate change, but local people thought of the smoke as an annoyance that could be tolerated and were reluctant to make a change. (As Bhardwaj points out, someone can always produce “an 80-year-old grandma who has been cooking over that stove forever.”) This problem is not specific to the developing world, of course: it is the reason that, despite knowing about lung cancer and traffic fatalities, we still smoke cigarettes and text while driving.

The solution is to find new ways to communicate the importance of your product, and also to create what Bhardwaj calls “secondary incentives.” For instance, a major project in the 1980s built free or highly subsidized toilets in India to improve sanitary conditions and clean up the drinking water. But because these new toilets were such a luxury, local people used them to store grains, to store poultry, even for religious rituals. (“Think of a mud hut, and then think of a beautiful new structure,” says Bhardwaj. “Are you going to defecate in the nicest part of your house?”) One strategy that wound up working there was sending NGO workers to local villages, where they would take a glass of water, add a drop of fecal matter to it, then pass the glass around to see if anyone would like to take a drink. When people were aghast, they said, This is what you do every day.

As for secondary incentives, one NGO created a range of options (priced between $7.40 and $74) and hired local people to encourage their neighbors to buy toilets (and offered these “motivators” commissions). This helped people to see toilets as fitting organically into their communities—as status symbols, even. When people were not persuaded by the idea of preserving their own health, they were reminded that their children’s health was at stake, and their community’s. “You have to appeal to people’s idealism and vanity both,” says Bhardwaj.

Innovators in Health smart pillbox
Priyanka Kumari and Shashi Pallwal test the uBox in Dhanarua, Bihar. Credit: Innovators In Health.

In the end, one of the toughest lessons for the technologist is that not all problems can be solved through technology. Bhardwaj’s organization, Innovators in Health, has developed high-tech products that it hopes will combat tuberculosis in India: a fingerprint logger that can reliably establish when patients receive medicine from providers and transmit that information wirelessly (developed with Microsoft Research India); a smart pillbox that reminds patients to take their medicine and keeps track of when they do (developed with Abiogenix). But these innovations would be useless, says Bhardwaj, if their partners in the region (Operation ASHA in Delhi and the Prajnopaya Foundation in Bihar) had not already developed largely successful TB treatment programs.

“We can only make a program that is good, excellent; we can’t make a program that is bad, good. If you go to an area where no programs exist, you have to be honest: in this region, what we need to do is start a treatment program, and if that’s not our primary focus or competency, we need to bring in others,” says Bhardwaj. “If you want to change the world, you have to be very honest about what needs changing.”

New Videos: Kacie Kinzer and Jonah Lehrer from PopTech 2009

Two more talks from PopTech 2009, both on the unexpected—Kacie Kinzer tells us how robots can make humans act more like humans, Jonah Lehrer gives evidence that in some instances, outsider intelligence may be the most valuable.

Watch Kacie Kinzer on robots and acting human (Vimeo).

Designer Kacie Kinzer recently released a cardboard robot in New York City bearing a flag that read, “Help me!” Its mission? To safely cross an area park by relying on strangers. With the help of 29 passersby, the robot made the journey in 42 minutes, reminding us of the importance of small acts of kindness.

For more on the tweenbots, visit the tweenbots site, Kacie’s portfolio, and read what the NYT Freakonomics column thinks about the the interactions the bots enable.

Watch Jonah Lehrer on outsider intelligence (Vimeo).

Author (How We Decide, Proust Was a Neuroscientist) Jonah Lehrer has made his career writing about the subtle science of the mind. We tend to hand out tough problems to experts, yet Lehrer suggests that, paradoxically, lacking expertise on a subject can reveal solutions to otherwise intractable problems.

For more, visit Jonah’s personal site, his The Frontal Cortex blog, and read his recent Wired article.

What do you think about the tweenbots and outsider intelligence?

Link List for February 12-16

A few articles from the past week:

“The World’s Cheapest Cell Phone” by Andrew Price on GOOD

“Vodafone has made what it’s describing as the “world’s cheapest phone.” The Vodafone 150 will sell for less than $15…This is good news. By providing people in the developing world with access to banking and healthcare services, mobile phones can have a dramatic and positive impact on people’s lives. The M-Pesa money transfer system, Frontline SMS:Medic, and Project Masiluleke are just a few examples. Of course, we still have to work out that e-waste problem though."

FrontlineSMS: Medic‘s Founder Josh Nesbit is a PopTech Social Innovation Fellow (see his PopTech 2009 talk; nominate a Social Innovation Fellow). Find out more about PopTech’s Project Masiluleke.

“Non-Profit Design” by John Emerson on Social Design Notes

“You might be surprised to learn that the largest charity in the world is not run by Bill and Melinda Gates, but is one that promotes and supports innovation in the field of architectural and interior design. That’s the ”http://www.economist.com/businessfinance/displaystory.cfm?story_id=6919139">Stichting INGKA Foundation, the Dutch Foundation that owns IKEA.

…In my survey of design-centric non-profit organizations here are some I thought were notable. This list is not exhaustive (for instance, it does not include some amazing educational institutions, museums, or documentary projects) and the examples here are all US-based, but take a look."

PopTech is delighted to be included on this list.

“Is There a Master Metric for Evaluating Public Media?” by Jessica Clark on MediaShift

Each of these elements represents a measurable category of activity that helps media projects convene publics around issues:

* Reach: How many people encounter the project across various screens and streams: TV, radio, streaming audio, blogs and websites, Twitter, iTunes, mobile applications, and more?
* Relevance: Is the media project topical within the larger news cycle? Is it designed to stay relevant over several news cycles? Is it particularly relevant to targeted publics concerned with a specific issue, location, or event?
* Inclusion: Does the project address a diverse range of targeted audience, not just in terms of race, but in terms of gender, age, class, geographical location and beliefs? How open is the architecture for participation, collaboration and discussion?
* Engagement: Does the project move users to action: to subscribe to a site, contribute material, to write a letter in response, to pass on a link, donate time and money, sign a petition or contact a leader?
* Influence: Does the project challenge or put the frame on important issues? Does it target “influentials”?Is it it “spreadable” or buzzworthy?

Nuances in metrics and impact to help organizations decide what and how to measure from two researchers—applicable beyond public media.

“10 Free Things Every Social Entrepreneur Should Have” by Halle Techo on Social Earth

A good overview of ten areas social entrepreneurs should pay attention to immediately upon deciding to realize their idea.

Other good articles and posts on social innovation that you’ve noticed this week? Let us know in the comments.