Bob’s current research and writing interests include developing and testing methods of effective public dialog on issues that cut to the core of identity, meaning, belonging and belief, and the assessment, reform, design and implementation of dispute handling systems for organizations, societies and institutions.

Bob is the co-author of two books: Designing Systems and Processes for Managing Disputes (Aspen, 2013; 2d Edition, forthcoming, 2019) and The Handbook of Dispute Resolution (Jossey-Bass, 2005). He has also published articles in leading dispute resolution journals including the Harvard Negotiation Law Review, the Ohio State Journal on Dispute Resolution and the Journal of Dispute Resolution. His writing and commentary have appeared in various print and broadcast media outlets including The Boston Globe, The Washington Post, The Lost Angeles Times, The Chicago Tribune, CNN’s Situation Room, and the BBC.

As a professional facilitator and conflict resolution consultant, Bob works with individual, non-profit, governmental and corporate clients across many sectors. He specializes in assisting individuals and groups seeking to manage conflicts in highly sensitive, emotional or difficult situations. He has also taught negotiation to attorneys at the United States Environmental Protection Agency, the American Academy of Matrimonial Lawyers, and the international law firms of Weil, Gotshal, & Manges, LLP, Freshfields, Braukhaus, & Deringer, Crowell & Moring, LLP, Shearman & Sterling, LLP and Clifford Chance, LLP.